Learn more about your customers from your lead generation campaign

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Identify what customers are saying about you and why so you can discover what’s holding back profitability

If your business takes call, understanding why customers are calling in real-time can help you identify what’s holding you back from generating more profit as a business and identify incremental revenue opportunities.

70% of Google searchers call from Google to contact a business, over 35,000 calls are generated each hour in the UK alone. How do you ensure your inbound calls are properly tracked and measured without it becoming an ‘industry’ to track calls in your own business.

eSalesHub A.I powered analytics platform can pinpoint the exact solution or product at the heart of an inbound call, and why the customer called. From sales to customer service calls, eliminate the guess work of why people are calling and track business improvements you make in real-time to generate more incremental sales.

Bespoke data reporting because every business is different

We can tailor call categorisation – and the call outcomes you want to track – to your business needs with over 10 categories that you can define using our Supervised Decision Tree Machine Learning model.

This clear and accessible real-time call feedback lets you identify why people are calling – so you can make the business improvement steps to grow your business. From sales to complaints, you can track in real-time what your customers are saying about you.

Our next-generation platform enables you to uncover insight from every call with conversation analytics power by A.I. in real-time, making call feedback cost effective and faster than ever before

Measure the KPI’s that are important to you

eSalesHub’s Lead Generation Analytics Platform is a game-changer for businesses looking to understand real-time customer insight and feedback.

Questions we answer:

  • What are your customers asking for that you don’t currently offer?
  • What improvements could we make to increase sales conversion?
  • Have we got the right resource available at the right time?
  • Who are my best sales performers?
  • What words are my customers using?
  • What demographic groups are we not converting and why?
  • Who are my best and worst customers?

Assess each call using AI

Understand what marketing activities are generating calls and convert them into a sale in real-time with enhanced data. eSalesHub’s next-generation call tracking platform utilises AI to automatically pinpoint the exact solution or product behind each enquiry, and whether it was converted into a sale, in real-time.

Enhanced source reporting

Combining the source of the call and its outcome enables you to optimise your campaign based on sales value and outcome, rather than just call volume.

True return on investment

Combining the source of the call and its outcome enables you to optimise your campaign based on sales value and outcome, rather than just call volume.

Bridge the data gap

eSalesHub’s state-of-the-art call tracking analytics is a game-changer for businesses across the globe. Use the power of artificial intelligence to attribute offline sales to your online marketing in real-time.

Unique customer insights from every call

Our AI-powered real-time data lets you identify sales and missed opportunities. Find the issues that are stopping your business from making more sales and delivering exceptional customer service.

Works with your favourite marketing software

We integrate with more than 200 platforms, including:

Get the most from your data with free account management

Our account support is not just a help desk but team of experts who specialise in source reporting, customer insights, and data analysis to help you get the most out of your data with regular reports. Need a new bespoke report created, our account management will get it sorted for you. Need some data analysis for a board report, no problem. And best of all, our account management is free.

There’s a plan whatever your business needs

We do it for you, fully managed

We pay for Google and Facebook, you only pay per exclusive inbound lead. Choose our fully managed service if you don’t have the time or resource to manage parts of your campaign in-house.

You do it yourself, with better data insight

Bridge the gap through your customer journey with more data. Power your own lead generation strategy with artificial intelligence, enabling you to analyse call and sales data in one place.